Privacy policy

RED RIVER ARENAS
PRIVACY POLICY
Last updated: October 13, 2026

This Privacy Policy explains how Leon Valley, Inc. d/b/a Red River Arenas ("RRA," "we," "us," or "our") collects, uses, and shares personal information when you visit our websites, request a quote, purchase products online or directly from us, make a payment, or contact our team.

1. Information We Collect

The information we collect depends on how you interact with us and may include:

  • Contact and delivery information: Your name, business name, email address, telephone number, billing address, shipping address, and delivery instructions.
  • Order and transaction information: Quotes, products ordered, invoices, payment amounts and status, split-payment records, purchase history, and return or warranty communications.
  • Payment information: Information needed to process your selected payment method, which may include card details or bank-account and routing information for eChecks. Our payment providers also collect and process payment information.
  • Information you provide: Account details, messages, photos, documents, preferences, and other information you choose to share with us.
  • Website activity: IP address, browser and device information, cookie identifiers, referring pages, and information about how you browse and interact with our websites.

We receive information directly from you, automatically through our websites, and from providers that support orders, payments, delivery, and website services.

2. How We Use Information

We use personal information to prepare quotes; process orders and payments; maintain invoices and accounting records; arrange delivery; communicate about purchases; handle customer service, returns, and warranty requests; operate and improve our websites; prevent fraud; resolve disputes; and meet legal, tax, and recordkeeping obligations.

We may also use information to send product news or promotions and to understand or improve our advertising, subject to your choices and applicable law. Where consent is required, we obtain it before using information for that purpose.

3. Payments Through QuickBooks and Shopify

Payments may be handled through QuickBooks/Intuit for manually processed transactions, including split payments and eChecks, or through Shopify for online purchases and payments processed by our staff. The provider used depends on how the order and payment are handled.

These providers and their payment-processing partners process the information needed to authorize and complete transactions, provide payment services, and help prevent fraud. RRA maintains related order, invoice, and transaction records for customer service, accounting, and legal purposes.

For information about these providers' privacy practices, see the Intuit Privacy Statement and Shopify Consumer Privacy Policy.

4. Our Relationship With Shopify

Our online store is hosted by Shopify. Shopify processes personal information when you visit the store, place an order, or use its services. If Shopify Network Intelligence or other enhanced services are enabled, Shopify may also combine information from interactions with our store, other merchants, and Shopify to provide and improve services, including personalized experiences and advertising, subject to applicable privacy choices.

Shopify and other providers may process information in the United States and other countries. For Shopify's own processing and related privacy choices, review its Consumer Privacy Policy linked above or visit Shopify's Privacy Portal. You may contact RRA separately about information we control.

5. When We Share Information

We share personal information as needed for the purposes described in this policy, including with:

  • Shopify, QuickBooks/Intuit, and payment-processing partners.
  • Freight carriers, delivery providers, and others assisting with fulfillment or customer service.
  • Providers supporting website hosting, communications, accounting, technology, and business operations.
  • Analytics and advertising services, as described below, depending on the tools enabled, your choices, and applicable law.
  • Professional advisers, authorities, or other parties when needed to comply with law, respond to lawful requests, prevent fraud, or protect legal rights.

Information may also be disclosed at your direction or with your consent, or in connection with a business sale, merger, or similar transaction, subject to applicable law.

6. Cookies, Analytics, and Advertising

Our websites and service providers may use cookies, pixels, and similar technologies to support shopping carts and checkout, remember preferences, understand website activity, and measure advertising.

Depending on the tools enabled and your privacy choices, online identifiers, device information, and browsing or shopping activity may be shared with advertising services, such as Google or Meta, to measure campaigns or display relevant advertisements. Some privacy laws treat this activity as a "sale," "sharing," or "targeted advertising," even when no money is exchanged for the information.

You can use your browser's cookie settings and any cookie or privacy controls displayed on our website. Blocking certain cookies may affect website features. You may also email us to request an opt-out of sale, sharing, or targeted advertising, or call 800-343-1026. We will handle your request as required by applicable law.

7. Your Privacy Choices and Rights

You may unsubscribe from promotional emails using the unsubscribe link in the message or by contacting us. We may still send messages needed to complete an order, arrange delivery, provide service, or meet legal obligations.

Depending on where you live and applicable law, you may have the right to:

  • Know about, access, or receive a copy of your personal information.
  • Correct inaccurate information or request deletion.
  • Opt out of the sale or sharing of information, targeted advertising, or certain types of profiling.
  • Limit certain uses of sensitive personal information or withdraw consent where processing depends on consent.
  • Appeal a decision about your privacy request or complain to the appropriate privacy authority.

To make a request, contact us using the email, telephone number, or mailing address below. We may need information to verify your identity and, where applicable, an authorized agent's authority. We will respond within the time required by applicable law. Some information may need to be retained for legal, accounting, fraud-prevention, or dispute-resolution purposes.

If we deny your request and you have a right to appeal, email sales@redriverarenas.com with the subject "Privacy appeal." We will not unlawfully discriminate against you for exercising your privacy rights.

8. Retention and Security

We retain personal information for as long as reasonably needed for the purposes described in this policy, including completing orders, providing support, maintaining business records, complying with tax and legal obligations, and resolving disputes. Retention periods vary by the type of information and the reason it is kept.

We take reasonable steps to protect personal information. No method of transmission or storage is completely secure.

9. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has provided personal information to us, contact us so we can investigate and take appropriate action.

10. Other Websites and Policy Updates

Our websites may link to services operated by others. Their privacy policies explain their independent handling of personal information.

We may update this policy to reflect changes in our practices, services, or legal requirements. We will update the date above and provide additional notice when required by law.

11. Contact Us

Leon Valley, Inc. d/b/a Red River Arenas
P.O. Box 632
Coleman, TX 76834
Email: sales@redriverarenas.com
Phone: 800-343-1026