Refund policy

ALL PURCHASES ARE FINAL.

When purchasing & completing an order with Red River Arenas, buyer agrees they accept, understand, have read, and are in agreement to the policy listed below. If you pay fast pay/Shop Pay, you are responsible for reading the policy BEFORE completing checkout. 

If you cancel or return your order- you absolutely will receive a 15% restocking fee.

Once an item is "purchased", and you have a "Order #", no refund will be issued. 

The all sales are final terms were put in place for the people that think its ok to window shop via a 18 wheeler hundreds of miles away…. Honestly… we will work with you no matter what.  If something arrives damaged, we will fix it.  If something is wrong, we will fix it. If you don’t like it when you get it, we will help you resell it (which I think you will not want to do).  We just cannot send an arena cross country and then 2 weeks later someone changes their mind and reverses the credit card and keeps the product.  Our shopping cart has been a pain about helping us resolve the issue and the only way to solve the issue was to make it all internet sales final.

 

RED RIVER ARENAS
WWW.REDRIVERARENAS.COM
TERMS AND CONDITION
QUALITY GUARANTEE
Based on quality, we believe our products to be very competitively priced. Our guarantee to you is that if our products fail due to faulty workmanship, within one year from date of purchase, we will replace the product at no cost "when returned to the factory at the customer's expense". If the repair is minor, we will pay to have someone come to your place and fix the product. Under no circumstance will we warranty a product that has been used for a purpose not intended, from acts of nature, or from damage done by customer.

DELIVERY
Customer is responsible for unloading product with their equipment. Blackout dates must be given at time or order. RRA must be notified AT TIME OF DELIVERY of any errors or discrepancies contained in the order, or RRA cannot be responsible for such items. No matter delivery method, if product needs to be returned after delivery has been completed, it is customers responsibility to pay freight back to factory and original freight charge cannot be refunded. If cancellation of order, or order return is necessary, the original charge will be refunded less a 15% restocking fee and any additional expenses related to original order; RRA will not give a full refund of original amount.